Privacy Policy
1. Who We Are
MAIA MANAGEMENT S.A.S. — NIT 901.862.977-7 ("Mapana Marine", "we", "us"), trading as Mapana Marine, is a rigid inflatable boat manufacturer registered in Santa Marta, Colombia. We operate the website mapana-marine.com.
2. Information We Collect
When you submit a form on our website, we collect:
- Name, email address, and phone number
- Business name, location, and role (dealer enquiries)
- Current boat ownership and intended use (buyer enquiries)
- Any additional information you choose to provide
We also collect anonymous usage data via Google Analytics (page views, referral source, device type) and Google Ads (through conversion tracking with tag AW-17992921547). No personally identifiable information is shared with Google Analytics or Google Ads.
3. How We Use Your Information
- To respond to your enquiry and provide requested information
- To evaluate dealer applications and buyer interest
- To send you the spec sheet if you requested it
- To improve our website and understand visitor behaviour
- For marketing and advertising purposes via Google Ads
4. Data Storage and International Transfers
Form submissions are processed through Netlify Forms and stored securely on Netlify's infrastructure, which may be located outside Colombia. Your personal data may be transferred to and processed in countries outside your country of residence. We maintain appropriate safeguards to protect your data during international transfers. We do not sell, rent, or share your personal information with third parties except as necessary to respond to your enquiry or as required by law.
5. Cookies and Tracking
We use Google Analytics and Google Ads cookies to understand how visitors interact with our site and to measure advertising effectiveness. These cookies may be used for retargeting purposes. You may disable cookies in your browser settings at any time. You can also opt out of Google's use of cookies by visiting Google's Ads Settings.
6. Your Rights (GDPR and Other Jurisdictions)
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data ("right to be forgotten")
- Object to processing of your data for marketing purposes
- Request restriction of processing in certain circumstances
- Data portability (where applicable)
- Lodge a complaint with your local data protection authority
You may exercise these rights at any time by contacting us at hello@mapana-marine.com. We will respond to your request within 30 days or as required by applicable law.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Form submission data is typically retained for up to three years unless you request deletion.
8. Contact
For questions about this policy or to exercise your privacy rights, contact us at hello@mapana-marine.com.